Comments on: Firing a customer is okay, but not in this case http://frankkoehl.com/2009/07/reasons-fire-customer/ The more you know, the more you don't know Tue, 15 May 2012 23:58:36 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Frank http://frankkoehl.com/2009/07/reasons-fire-customer/comment-page-1/#comment-3028 Frank Tue, 07 Jul 2009 20:57:07 +0000 http://frankkoehl.com/?p=631#comment-3028 That's exactly the right attitude, Jason. Instead of their current needs being a burden, we should look at their potential future business — via their own needs and referrals to others — as real assets. The sheer randomness of sources of opportunity never ceases to amaze me. That’s exactly the right attitude, Jason. Instead of their current needs being a burden, we should look at their potential future business — via their own needs and referrals to others — as real assets.

The sheer randomness of sources of opportunity never ceases to amaze me.

]]> By: Jason Coleman http://frankkoehl.com/2009/07/reasons-fire-customer/comment-page-1/#comment-3025 Jason Coleman Tue, 07 Jul 2009 19:54:58 +0000 http://frankkoehl.com/?p=631#comment-3025 Great post. I have a number of clients who don't bring me much business now (a couple hours a month) but I'd like them to look to me when they think of bigger things. One thing to look out for is clients who fall under B, and then you do a bunch of stuff to get their approval... putting them in the A camp. But yeah, those usually come together. Great post. I have a number of clients who don’t bring me much business now (a couple hours a month) but I’d like them to look to me when they think of bigger things.

One thing to look out for is clients who fall under B, and then you do a bunch of stuff to get their approval… putting them in the A camp. But yeah, those usually come together.

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