I recently made the decision to store times on Fwd:Vault systems in Greenwich Mean Time, or GMT. I decided to do this because I have time-sensitive events happening along several dimensions. Email coming into the system has several timestamps associated with it: the user’s initial delivery, relay from their mail server, and receipt by the [...]
Read More coding theory, fwdvault, software development, standards, tech support, Twitter, usabilityI was quoted in an article over at IT Expert Voice that pooled advice from hardened IT Veterans on the process of rolling out a new OS in a business environment. There’s plenty of great advice on the actual act of a rollout — test-test-test, schedule for downtime, etc. — but obviously the timing of [...]
Read More business support, desktop tips, Microsoft sucks, quoted, tech supportAs an email-based backup service, Fwd:Vault ran into spam filters pretty quickly. Most of this can be mitigated with proper server configuration and getting records in the right places (i.e. abuse.net). From there it’s simply a matter of reminding users to check the spam folder when things are missing. However through the tribulations of one [...]
Read More business support, crappy coding, customer service, fwdvault, spam, tech supportFYI if you run Mirror’s Edge on your PC and the sound effects are all outta whack, check to see if you have a Realtek sound card installed. Their older high definition drivers don’t work properly with the game, and you’ll have to download the latest version. Now, chances are that your Realtek is built [...]
Read More desktop tips, gaming, tech supportI’m not gonna lie. Some days, with some people, it’s tempting… Don’t worry, I’m not talking about you. Or you.
Read More for fun, tech support